Privacy Policy

This Privacy Policy explains how COMPANY NAME ("we", "us", or "our") collects, uses, and protects your information when you use Nutrich.io (the "Service"). We are committed to ensuring your privacy and maintaining transparency in our data practices.

1. Information We Collect

We may collect and process the following types of personal and usage data:

a. Information You Provide Directly

  • Name, email address, and account details (if you register or contact us)
  • Dietary preferences, restrictions, and health goals entered into Nutrich.io forms
  • Feedback, messages, or inquiries you send to our support team

b. Automatically Collected Data

  • IP address, browser type, device type, and operating system;
  • Usage logs, page visits, and content generation history;
  • Cookies and similar tracking technologies (see Section 6);

We do not collect or store sensitive personal data such as government IDs or payment card numbers. While you may provide dietary and health-related information to personalize your experience, this is always optional and processed only for delivering the requested service;

2. How We Use Your Data

We use collected data to:

  • Provide, maintain, and improve the Nutrich.io platform;
  • Deliver personalized meal plans, recipes, and nutritional insights;
  • Respond to inquiries and provide customer support;
  • Monitor platform usage for abuse prevention, performance, and diagnostics;
  • Enhance recommendation accuracy and service relevance;
  • Comply with legal obligations;

3. Legal Basis for Processing (GDPR)

We rely on the following legal bases to process your data:

  • Consent — for optional communications and cookies;
  • Contractual necessity — to deliver the Service you signed up for;
  • Legitimate interest — to secure and improve the platform;
  • Legal obligation — if we are required to disclose data to authorities;

4. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share limited data with:

  • Trusted service providers (e.g., hosting, analytics, customer support tools);
  • Law enforcement or regulatory bodies if legally required;
  • Buyers or investors in case of a business transfer, merger, or acquisition;
  • All third-party processors are bound by strict data protection agreements;

5. Data Retention

We retain your data only as long as necessary to:

  • Provide services and maintain account history;
  • Comply with legal or accounting obligations;
  • Prevent fraud or abuse;
  • Data related to inactive accounts may be anonymized or deleted after 24 months;

6. Cookies & Tracking

Nutrich.io uses cookies and similar technologies to:

  • Maintain session integrity;
  • Analyze site traffic and usage trends;
  • Remember user preferences and dietary filters;
  • You can control cookies via your browser settings or opt out of analytics tracking where available;

7. Data Security

We apply technical and organizational measures to safeguard your data, including:

  • HTTPS encryption;
  • Access control and authentication procedures;
  • Regular security reviews and updates;
  • No system is 100% secure, but we take all reasonable steps to protect your information;

8. International Data Transfers

If you are located outside the United Kingdom, your data may be transferred and processed in countries where our servers or third-party providers operate. We ensure adequate safeguards (such as Standard Contractual Clauses) where required.

9. Your Rights (Under GDPR and Similar Laws)

You may have the right to:

  • Access the personal data we hold about you;
  • Request correction or deletion of your data;
  • Object to or restrict certain types of processing;
  • Withdraw consent at any time (without affecting prior use);
  • File a complaint with a data protection authority;
  • To exercise your rights, contact us at info@nutrich.io;

10. Children's Privacy

Nutrich.io is not intended for use by individuals under 18. We do not knowingly collect personal data from children.

11. Updates to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have any questions, concerns, or complaints regarding this policy, please contact us at info@nutrich.io.